21 Financials

Introducing the only “Virtual Chief Financial Officer” (VCFO) National Disability Insurance Scheme (NDIS) participants will ever need!

If you’ve been looking for a plan manager then your search is over with 21 Financials - they allow you to control your plan without actually having to pay the bill or leave the comfort of your lounge chair!

The friendly team at 21 Financials are NDIS-registered plan managers who undertake the full process, from receipt of invoices from your service providers, through to lodging in the NDIA portal, and finally payment to your service provider.

All of this is done at no cost to you, as you will receive funding for this via your NDIS plan, under the “Improved Life Choices” section.

The financial requirements of any agreement can be daunting for anyone, especially when it relates to those whom we care about.

21Financials is here to take that element of stress away either by undertaking the entire plan management process, or training you to undertake this process yourself.

21 Financials make things simple for you, so you can concentrate on the important aspects of the plan!

The company offers you this service with a personal touch from honest, respectful, caring representatives who will help you throughout the financial process, ensure your service providers will be paid, and provide you with regular alerts on the status of your plan.

21Financials’ Plan Management services include:

• Maintain detailed records in case of audit
• Receive invoices from your service providers
• Ensure accuracy of invoices and all services were provided
• Lodge service provider invoices through the NDIA portal
• Pay service providers once payment received from NDIS
• Provide monthly statements of what remains in your plan to Participants and/or Plan Nominees

The goal of 21 Financials, from a plan management point of view, is to provide both participants and their providers with the customer service usually offered by business, and the personal care and sensitives needed for this industry.

This comes down to open and transparent communication, sharing of information and ensuring payments and any issues are dealt with swiftly.

The team at 21 Financials fully understands the implications on a business if they do not get paid promptly, and the difference it can make on their cash flow and ability to offer services if they are.

In business we say “cash is king”, and you can be very profitable, but without cash in the bank you are unable to function.

21 Financials looks forward to providing the peace of mind that the financial aspects of a plan will be taken care of, allowing all the opportunity to concentrate on providing the participant with the best services possible.

The fact the company is a “virtual” financial expert is comforting for all participants throughout Australia - No matter where you are you can access their services - but what does a VCFO mean?

A Virtual CFO provides all the advantages of a full-time CFO, but on an outsourced basis.

So the team can look well beyond your balance sheet for innovative ways to increase profit margins and growth opportunities, similar to in-house CFOs at large corporations, but at a much lower cost.

It’s not just NDIS participants and providers who need 21 Financials’ VCFO services.

Small and medium-sized enterprises (SMEs) with profit and growth concerns who can’t quite afford full-time, in-house financial expertise can also benefit from 21 Financials’ VCFO, particularly under these circumstances:

• Are sales growing rapidly, but not showing in your year-end profits?
• Are your bookkeeper and external accountant unable to understand your business plan?
• Are you profitable, but not quite able to achieve explosive growth?
• Are you profitable, but never seem to have enough cash in the bank?
• Are governance and compliance issues taking up too much of your time?
• Are your books now complicated enough to warrant expert involvement?

As well as NDIS plan management, 21 Financials can focus on:

Strategy: Incorporation, expansion, M&A due diligence, debt facilitation, long-term strategic consulting.

Team development: Mentoring and training for your finance, accounting, and leadership teams.

Business partnering: “Change-agent” collaboration with business owners, MDs, CEOs, and other executives.

Governance & compliance: Financial reports, audit prep, risk management, disaster recovery.

And, judging by the number of positive testimonials from satisfied clients on their website, 21 Financials really does “Dare to be Different” in YOUR pursuit of profits and growth.

Curious to find out more? Looking for a plan management change? Then catch up with the experts from 21 Financials at the Melbourne Disability Connection Expo 2022, Presented by Afford, at the Melbourne Convention and Exhibition Centre on January 18 and 19.

We can’t wait to touch base with them, and all our visitors!